Agency Case Study: Unlocking Growth & Efficiency
Challenge:
A mid-sized digital agency needed to offload campaign operations—media planning, trafficking, reporting—so their senior team could focus on new business development and strategy.
Solution:
- End-to-End Account Management
Our experts took over complete campaign operations across social, search, and programmatic channels. - Custom Reporting & Reconciliation
Built client-branded dashboards and automated revenue reconciliation tools to ensure budget accuracy.
- Scalable Resourcing Model
Provided on-demand specialists as the agency onboarded three new clients in a quarter.
Results:
| Metric | Before | After | Improvement |
|---|---|---|---|
| New Client Onboarding Time | 3 weeks | 5 days | –76% |
| Agency Revenue Growth (quarter) | 8% | 18.00% | +10 Per |
| Internal Campaign Error Rate | 6% | 1.20% | –80% |
By taking on the operational load, we helped the agency accelerate client onboarding by 76%, double their quarterly revenue growth rate, and slash campaign errors by 80%.