Elevate Your Managed Services—Seamlessly

At Vihagamedia, we partner with ad tech vendors offering managed services to their clients. Acting as an integrated extension of your team, we handle campaign setup, rigorous QA, and day-to-day support—so you can deliver flawless service at scale

Why Partner with Vihagamedia?

True Team Extension

Whether you white-label our support or co-brand, our experts adopt your tooling, workflows, and SLAs to provide a seamless client experience

Scalable, On-Demand Support

Ramp up specialist resources instantly to match client demand, without the burden of recruiting, training, or overhead

Operational Precision

From initial setup to ongoing QA and troubleshooting, our standardized processes and multi-layered checks ensure campaigns run without a hitch

Our Core Capabilities Capabilities

Campaign Setup & Configuration

  • End-to-end onboarding in your DSP, ad server, or analytics platform
  • Tag implementation, creative ingestion, and targeting configuration

Rigorous Quality Assurance

  • Automated and manual QA workflows to validate tags, creative rendering, and data integrity
  • Pre-launch health checks and post-launch audits to catch issues early

Technical Troubleshooting & Support

  • Rapid diagnosis and resolution of campaign errors, SDK or SDK integration issues, and data discrepancies
  • Tier-1 and Tier-2 support for client escalations and back-end integrations

Reporting & Data Consolidation

  • Unified dashboards pulling metrics from DSPs, ad servers, and verification vendors
  • Scheduled and ad-hoc reports that align with your client SLAs

How We Power Your Services

Dedicated Delivery Manager

A single point of contact who orchestrates setup, QA, reporting, and client support—ensuring consistent SLAs and clear communication

Proven Playbooks & SOPs

Enterprise-grade procedures for every task—from tag validation to API error handling—ensuring accuracy, compliance, and speed

Real-Time Visibility

Live monitoring of campaign health and performance metrics, so you and your clients always have the latest insights

Continuous Improvement

We track support tickets, error rates, and turnaround times to refine workflows, reduce friction, and elevate service quality over time

Ready to Strengthen Your Managed Services?

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