Elevate Your Managed Services—Seamlessly
At Vihagamedia, we partner with ad tech vendors offering managed services to their clients. Acting as an integrated extension of your team, we handle campaign setup, rigorous QA, and day-to-day support—so you can deliver flawless service at scale
Why Partner with Vihagamedia?
True Team Extension
Whether you white-label our support or co-brand, our experts adopt your tooling, workflows, and SLAs to provide a seamless client experience
Scalable, On-Demand Support
Ramp up specialist resources instantly to match client demand, without the burden of recruiting, training, or overhead
Operational Precision
From initial setup to ongoing QA and troubleshooting, our standardized processes and multi-layered checks ensure campaigns run without a hitch
Our Core Capabilities Capabilities
Campaign Setup & Configuration
- End-to-end onboarding in your DSP, ad server, or analytics platform
- Tag implementation, creative ingestion, and targeting configuration
Rigorous Quality Assurance
- Automated and manual QA workflows to validate tags, creative rendering, and data integrity
- Pre-launch health checks and post-launch audits to catch issues early
Technical Troubleshooting & Support
- Rapid diagnosis and resolution of campaign errors, SDK or SDK integration issues, and data discrepancies
- Tier-1 and Tier-2 support for client escalations and back-end integrations
Reporting & Data Consolidation
- Unified dashboards pulling metrics from DSPs, ad servers, and verification vendors
- Scheduled and ad-hoc reports that align with your client SLAs
How We Power Your Services
Dedicated Delivery Manager
A single point of contact who orchestrates setup, QA, reporting, and client support—ensuring consistent SLAs and clear communication
Proven Playbooks & SOPs
Enterprise-grade procedures for every task—from tag validation to API error handling—ensuring accuracy, compliance, and speed
Real-Time Visibility
Live monitoring of campaign health and performance metrics, so you and your clients always have the latest insights
Continuous Improvement
We track support tickets, error rates, and turnaround times to refine workflows, reduce friction, and elevate service quality over time